resume

• Provided design support for early-stage startups while upskilling in advanced product design by partnering with founders on design audits.

Linux OS for Walmart

• Designed UX for Linux device management, reducing provisioning tickets to 0 at Walmart's pilot site (80+ devices).
• Delivered zero-to-one MVP across Dashboard, Provisioning, and Reporting, collaborating with a 6-member eng team & VP of Product.
• Introduced Blueprint patterns and Remote Terminal workflows, streamlining IT operations and enabling OTA updates.

Reporting Tool

• Improved end-to-end Reporting & Event Feed, rolled out to 7,000+ customers, eliminating prior data correctness issues and improving customer trust; projected ~15% added revenue.

Vendor, POs, Bill Payments

• Introduced approval mechanism for vendors to prevent fraud.
• Led diverse, cross-functional projects & delivered user flows and hi-fi wireframes for vendors, POs & bill payments product area.
• Iterated design based on business need, market feedback, and user testing analysis.

International Payments

• Increased the monthly FX Revenue/Profit to 100k by optimising the CX to make the payment process more efficient for Canada, Europe and Indian customers by removing points of payment failure.

CMS Platform / Pricing Report Tool

• Built a pricing and reporting tool that enabled the business team to identify discrepancies 3x faster.
• Redesigned the CMS platform with reusable components, improving workflows and collaboration.

BB IQ / Design Ops

• Designed a warehouse management app, improving operational efficiency by 64%.
• Developed Design System components and a naming guide, achieving 100% cross-team satisfaction.

• Designed and validated neobanking MVP workflows, contributing to early-stage fintech product direction.

Process

Skills

Tools